We know that the claims process is when you need our help the most. Our dedicated claims team, take a professional and structured approach, to ensure that your claims are managed proactively, fairly and swiftly through to a positive resolution. We work as your advocate by:
- Reviewing existing claims procedures, to ensure they are tailored to your needs.
- Prompt and efficient delivery of all documentation.
- Agreement with insurers on the pre-appointment of loss adjusters (where available), to avoid unnecessary delays.
- Active and timetabled status review of all claims.
- Assistance with claim recoveries to improve loss history.
- Provision of your own claims manager and claims personnel.