We know that the claims process is when you need our help the most. Our dedicated claims team, take a professional and structured approach, to ensure that your claims are managed proactively, fairly and swiftly through to a positive resolution. We work as your advocate by:

  • Reviewing existing claims procedures, to ensure they are tailored to your needs.
  • Prompt and efficient delivery of all documentation.
  • Agreement with insurers on the pre-appointment of loss adjusters (where available), to avoid unnecessary delays.
  • Active and timetabled status review of all claims.
  • Assistance with claim recoveries to improve loss history.
  • Provision of your own claims manager and claims personnel.

Let’s talk

Diane Martin

Head of Claims

Call: +61 2 9034 5554